We also wanted to take the time to thank you for being a loyal customer. If you have any questions or comments regarding our liquidation sale or the business closure, please feel free to contact us by phone or via email: [email protected]. The following example letters of business closure include a call for customer action and an announcement to a vendor.
Prior to that date you will need to come in and claim your belongings. Anything that is left on the premises after December 1st will be donated to charity. Thank you for being a loyal and valued customer. We appreciate your business. If you have any questions or comments, please feel free to contact us by phone or via email: [email protected].
This is to inform you that Acme Manufacturing will be going out of business on December 1, From this point on we will not be requesting any further shipments. We will contact you to make arrangements regarding our outstanding balance with Iron and Metal Works, Inc. We also want to thank you for all your exceptional service and quality products. If you have any questions or concerns regarding our closure, please feel free to contact us by phone or via email: [email protected].
This business closure letter will have all the information on what the clients and suppliers have to do before the closing. The reason for the end should be specified in the letter. Once you decide you are going to close your business, you need to announce that closure with your business partners with a formal letter in writing. Try to explain the reason behind this step optimistically and positively.
You should close your doors on a good positive note with your business partners. You may need their services at some other time. Use our free Business Closing Letter to help you get started. If you need additional help or more examples, check out some of the sample letters below.
We are not taking any more orders and we shall make the delivery of the product for which the order was placed last week. We will be in touch with you for solving pending issues. It was our sincere effort to offer excellent customer service to our customers, and we hope we were successful in our endeavors. We shall audit our accounts in the coming …………… mention period months, and for any pending invoices, we shall get back to you. We request you to contact us in case you need any explanation for any issue.
Our marketing manager will be available in our office premises for the next…………months. You had been one of our valuable customers. We thank you for believing in us and being with us all these years. There will not be any delivery except for those items which were booked last week. For the coming two months, we shall audit our account ledgers and also see for any outstanding invoices. We shall be in contact with you in solving any outstanding issues.
It was our constant endeavor to offer excellent service for our customers, and we hope we were successful in our efforts.
Even though the business is closing, and the owner is moving on to other endeavors, it is important to be professional in the way he or she closes their business. If the business is a franchise, and the owner plans to open his or her own business in the same line, it is recommended to clearly state this because owners will want to keep their regular clientele. The letter also gives the owner a chance to thank customers for their business and say goodbye to any person or establishment that helped the business during its years of operation.
The letter should be tailored to fit the circumstances of the business as well as the intended recipient. It is more professional if customers and anyone else who has been working closely with the business learn that the business is closing directly from the owner or manager, rather than by an Out of Business sign on the door.
It may not be possible to send a business letter to all customers, but if they owe payments for goods or services, or if the business is still completing orders for them, a personal letter is recommended. It is always a good idea to keep a friendly professional relationship with all customers and terminate the business relationship on a positive note. The main things the letter must convey are:. If you have outstanding orders which you are able to fill, reassure customers that they will receive their merchandise.
If necessary, provide an avenue for discussion concerning any contractual obligations you may have. Additionally, provide a contact number so customers can get in touch with a company representative with questions they may have concerning the closing. If you have an inventory of goods to sell before your doors shut for the final time let your customers know about liquidation sales and reduced prices. When you sell the majority of your inventory, even at reduced prices, you'll have more revenue for paying off any of your outstanding debt.
In addition to mailing an announcement, either by formal letter or email, there are a few additional ways to let people know you are closing your doors. The most obvious way is to post a sign on your storefront window.
If you are a smaller shop and have close relationships with long-standing customers, this may prove to be a shock to some. However, it can also open the door for friendly conversations where you can again thank them for their business. Be sure to also post pertinent information on your social media pages.
Even after the business has closed, it may be a good idea to keep the pages active for some time. If you acquired a large following, those contacts may be interested in similar business ventures you may begin in the future. Elisabeth Natter is a business owner and professional writer. She has done public relations work for several nonprofit organizations and currently creates content for clients of her suburban Philadelphia communications and IT solutions company.
Her writing is often focused on small business issues and best practices for organizations. Her work has appeared in the business sections of bizfluent, azcentral and Happenings Media. She holds a Bachelor of Arts degree in journalism from Temple University. By Elisabeth Natter Updated November 26,